Apply for Receptionist (Security Services) at the Department of Tourism in Pretoria. Competitive salary, great benefits, and career growth. Closing 15 Aug 2025!

About the Department of Tourism

The Department of Tourism is a leading government institution responsible for positioning South Africa as a premier global tourism destination. We work with industry partners, other government departments, and international stakeholders to promote sustainable tourism, create jobs, and grow the economy.

We are committed to diversity, inclusion, and equal opportunity employment, ensuring our workforce reflects South Africa’s rich social fabric.

Receptionist Position Details

• Job Title: Receptionist (Security Services)
• Reference Number: DT 08/2025
• Salary: R228,321 per annum (Level 05), excluding benefits
• Location: Pretoria, Gauteng
• Employment Type: Permanent, Full-Time
• Closing Date: 15 August 2025 at 16:30

Role Overview

We are seeking a professional, reliable, and customer-focused Receptionist (Security Services) to manage the reception area of our Pretoria office. This frontline position plays a critical role in ensuring the security and smooth flow of visitors, while upholding the Department’s high standards of service and security.

Minimum Requirements

• Matric / Grade 12 certificate or equivalent qualification.
• Minimum of 2 years’ experience in reception, customer service, or related roles.
• Solid understanding and ability to promote Batho Pele principles ensuring excellent public service delivery.
• Exceptional communication and interpersonal skills to interact with visitors, officials, and team members effectively.
• Proven ability to work independently and as part of a team in a fast-paced environment.
• Conflict management and problem-solving skills to handle challenging visitor situations calmly and professionally.
• Strong organisational skills and attention to detail.
• Computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook).
• A valid driver’s licence is mandatory.

Key Duties & Responsibilities

As Receptionist (Security Services), you will be responsible for:

• Greet, identify, and professionally assist visitors entering the Department.
• Verify visitor identification and issue visitor cards in compliance with security protocols.
• Maintain accurate visitor logs and related documentation, ensuring confidentiality and data security.
• Monitor and ensure that all security equipment in the reception area is operational; promptly report any malfunctions.
• Record incoming and outgoing mail, facilitating efficient distribution.
• Compile and analyse visitor statistics for management reporting.
• Screen visitors to ensure security standards are upheld before referral to relevant officials.
• Manage telephonic enquiries and direct calls efficiently.
• Coordinate with security personnel and other departments to maintain a safe and welcoming reception area.
• Assist in emergency response protocols when required.

Why Join the Department of Tourism?

• Work in a stable, reputable government institution with a clear mandate to grow South Africa’s tourism sector.
• Enjoy a competitive public service salary with access to government benefits.
• Opportunities for career advancement and professional development.
• Be part of a diverse, inclusive workplace that values your contribution.
• Gain experience in a role critical to the safety and professionalism of the Department’s frontline operations.

Employment Equity

The Department of Tourism is an equal opportunity employer and encourages applications from:

• Coloured males
• White males
• Youth
• Persons with disabilities
  in line with the Department’s Employment Equity Plan.

Application Process

How to Apply for Receptionist role

Documents Required:

• Completed and signed new Z83 application form (Download here).
• Updated CV in PDF format (single document).

Submit Applications:

• Email: Recruitment8@tourism.gov.za
• Subject Line: Receptionist (Security Services) – DT 08/2025

Important Notes:

• Late or incomplete applications will not be considered.
• Only shortlisted candidates will be requested to submit certified copies of qualifications and ID.
• Candidates may undergo assessments including practical tests and background checks.

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